GOOD QUESTIONS. CLEAR ANSWERS.
Before the good times.
A few things worth knowing as you plan your booth. If your question is about your specific venue or event, send it with your enquiry.
Where do you travel?
We’re based on the Central Coast and serve Newcastle and Sydney. Tell us your venue or suburb so we can confirm travel, access and the full delivered quote.
How much does a booth cost?
We tailor each quote to the booth, hire time, event location and selected extras. Your quote sets out the inclusions and any travel or access charges before you book.
Does checking my date reserve a booth?
No. A date enquiry lets us check equipment, staffing and travel. Your booking is confirmed only after you accept the booking terms and meet the payment requirements in your quote.
Do all booths print photos?
Mirror and Beauty Mirror packages can include printing. Our Digital Booth is a digital option, and the 360 booth produces video clips. We’ll confirm your exact print and sharing inclusions in writing.
How do deposits and payments work?
A $200 deposit secures a booking after terms acceptance and written confirmation. Bank balances are due seven days before the event; agreed cash balances are due before setup. Short-notice bookings require full payment. Read our booking terms for the full conditions.
How long is the hire?
Standard minimum hire is three hours. We confirm the guest-facing hire time and a separate setup window in your quote. Ask about longer events or a different arrangement.
How much space and power do we need?
It depends on the booth and backdrop. A 360 booth also needs clear space around the rotating arm. Send your venue details and we’ll confirm the required footprint, access and power before the event.
Can you work outdoors?
Outdoor suitability depends on shelter, level ground, weather, power and the selected equipment. Mention an outdoor location when you enquire so we can assess a suitable setup and wet-weather plan.
Can we personalise the photos or videos?
Ask about names, event dates, photo layouts, screens and video overlays. We’ll confirm which personalisation options are available for your booth and include the artwork scope in your quote.
Can we organise a DJ too?
Yes—ask about pairing your booth with Elevate DJs. We’ll check both services for your date and explain the options and inclusions together.
What happens if the venue has poor internet?
Tell us early. Sharing arrangements depend on the booth, software and connection at your venue. We’ll agree the delivery method and timing before you book.
I found you through Bella Photo Booths. Is this the right place?
Yes. True Booths is the new brand following our acquisition of Bella Photo Booths. If you have an existing Bella enquiry or booking, mention your reference when you contact us so we can check your arrangements.